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Welcome to Nettlebed Surgery

Meningitis outbreak in Kent

Patients are understandably worried about the outbreak of Meningitis in Kent.  Babies have been routinely vaccinated against MenB since 2015, and teenagers vaccinated for MenACWY (14 yrs and up to 25 if they have not received a vaccination containing MenC).  The practice is following the National guidance, which is to offer vaccinations to:

• Patients of the college returning home
• Patients that live on the Canterbury Campus
• Staff that live or work in the Halls of Residence
• Anyone that attended Club Chemistry on 5, 6, or 7 March

Those that do not fall within this group but wish to be vaccinated may choose to purchase the vaccination from a private healthcare clinic.

Covid Vaccinations – 

It is Covid vaccination time again.  The campaign starts on 13 April.  Patients aged 75 or over, and patients that are immunosuppressed can book a vaccination by ringing the surgery on 01491 641204.  Appointments are currently available on Wednesday 22 April.  

Care Quality Commission Inspection

Nettlebed Surgery is currently undergoing its periodic CQC inspection.  CQC would like to hear your views on the care you receive at Nettlebed Surgery. Your Views Matter.  You can provide feedback via the website link https://www.cqc.org.uk/give-feedback-on-care  or by email to enquiries@cqc.org.uk. 

Contact your GP Online

You can contact your surgery for non-urgent matters using the link below:

Contact your GP Online

Important: This function should not be used for urgent or emergency concerns. During working hours please contact the surgery on 01491 641204.  To seek urgent advice out of surgery hours please ring 111, 999, or your local A&E.

Our online consultation service is only for non‑urgent clinical and administrative requests (such as medication queries, routine advice, fit notes, or general health questions). Your request will be triaged and will be dealt with appropriately during our core working hours, in line with NHS GP contract requirements 

Do not use the online consultation service for emergencies. If your symptoms suggest a serious or life-threatening condition, please call 999 or go to A&E immediately.

Examples of emergencies—call 999 if you experience:

• Chest pain or difficulty breathing
• Signs of a stroke, such as sudden weakness, confusion, trouble speaking, or drooping on one side of the face
• Severe bleeding that won’t stop
• Loss of consciousness or severe head injury
• Sudden, severe abdominal pain associated with fever, vomiting, or dizziness
• Severe allergic reactions—like swelling of the face or throat, difficulty swallowing, rash, or trouble breathing
• Severe mental health crises, including thoughts of harming yourself or others

For urgent but non‑emergency issues—such as needing advice or help within hours—please call the surgery directly, or ring 111 for advice when the practice is closed.

Thank you for using online services appropriately. It helps us support everyone safely and efficiently.

Contacting the Surgery

Our operating hours are from 8:00 am to 6:30 pm, Monday to Friday, with phone lines open from 8:00 am. Appointments can be scheduled within these hours, as indicated on the right.

For consultation with a doctor or nurse, you can reach us by phone, visit our clinic to book an appointment, or you can contact us online. 

For patients who require medication outside of our opening times please ring 111 or see information here.

For District Nurses Main Desk, Monday-Friday 8.00 – 16.00, ring 01865 903177.

Download the NHS App

If you collect your medication from Boots, using the NHS App you can now track when it will be ready for collection. 

The tracker will be rolled out to 5000 pharmacies over the next 12 months, so get signed up to the NHS App now.

Get started by going to Getting started with the NHS App – NHS App help and support – NHS (www.nhs.uk)

Minor Injuries Units

For minor injuries, you can visit either the Henley-on-Thames or Abingdon Minor Injuries Units, or your local hospital’s A&E department. The Minor Injuries Units (MIUs) are located at Henley Townlands Hospital and Abingdon Community Hospital. Click here for opening times and contact information. MIUs may be particularly useful for those patients over 65 who do not wish to travel to a hospital A&E department.

NHS Oxfordshire Talking Therapies

Struggling with stress, anxiety, or depression? NHS Oxfordshire Talking Therapies can help. They offer free, confidential support and treatments to help patients manage their mental health. Find out more and self-refer online at https://www.oxfordhealth.nhs.uk/oxon-talking-therapies/

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Please see our Clinics and Services page for important information.